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Advertiser Disclosure
Montway Auto Transport is an auto shipping broker that connects customers with shipping services and works with over 15,000 carriers across the United States. In this article, we'll take an up-close look at Montway Auto Transport reviews, services, costs, and more.
We believe the broker is a good choice for auto transport, but you might also consider any of the providers that landed on our list of the best car shipping companies.
In this article:
- Montway Auto Transport Overview
- How Much Does Montway Auto Transport Cost?
- Montway Auto Transport Shipping Services
- How To Ship With Montway Auto Transport
- Montway Auto Transport Reviews
- Our Take On Montway Auto Transport: 4.5 Stars
- Other Recommendations For Car Shipping
- FAQ: Montway Auto Transport Reviews
- Methodology
Montway Auto Transport Overview
Founded: 2006
Headquarters: Schaumburg, Illinois
Service Area: United States, including Hawaii and Alaska
Montway Auto Transport is a well-established auto shipping broker. It has 24/7, 365-days-a-year customer service and was listed on the Inc. 5000 list of fastest-growing companies in 2015 and again in 2021. Montway moved 140,000 vehicles in 2020 according to Inc. 5000. Montway also ranked in Crain's Chicago Business 50 fastest-growing businesses in 2017.
| Montway Auto Transport Pros | Montway Auto Transport Cons |
|---|---|
| Over 15,000 carriers | No guaranteed pricing |
| Competitive prices | Minimum $199 cancellation fee |
| Military and return-customer discounts | |
| Strong customer reputation |
How Much Does Montway Auto Transport Cost?
According to the Montway website, auto shipping prices are usually around $1.96 per mile for distances under 500 miles, 93 cents per mile for distances between 500 and 1,500 miles, and 58 cents per mile for distances over 1,500 miles. However, a variety of factors can impact your shipping price, including:
- Size and weight of your car
- Vehicle operability
- Shipping distance
- Type of transport (open versus enclosed trailer)
- Destination and pickup locations (urban versus rural)
- Season (summer months and January tend to be more expensive)
In our auto shipping consumer survey, we polled 1,000 people who had experience shipping a car or shopping for services. Over 80 percent of the respondents said cost was the most important factor in choosing a company.
To give you an idea of what it might cost to ship your car with Montway Auto Transport, we reached out for quotes on two vehicle sizes. We requested the rates below in January, which is a peak shipping month along with the summer months. Your rates may vary.
| Shipping Distance | Vehicle | Open or Enclosed | Montway Auto Transport Quote |
|---|---|---|---|
| Los Angeles to Houston (1,548 miles) | Toyota RAV4 SUV | Open | $929 |
| Enclosed | $1,339 | ||
| BMW 7-Series sedan | Open | $1,059 | |
| Enclosed | $1,279 |
Based on our car shipping cost research, Montway Auto Transport is one of the cheaper options in the U.S. The auto broker also offers discounts for returning customers and both active and former military members.
Montway offers an average price of about $995 for a 1,500-mile open transport shipment between cities. The average cost across the rest of the market is about $1,145, which means Montway customers can save about $150.
Montway Auto Transport Shipping Services
Montway Auto Transport ships to and from anywhere in the U.S., including Alaska and Hawaii. Both open and enclosed shipping options are available, though enclosed shipping can cost anywhere from 30 to 40 percent more.
After your vehicle ships, the company offers a live chat service that you can contact anytime to ask about the location of your vehicle. In Montway Auto Transport reviews, many customers mention this as a standout feature.
Montway offers a few additional services that may improve your auto shipping experience:
- Expedited shipping (guaranteed pickup dates)
- Door-to-door delivery
- No fee for shipping up to 100 pounds of personal items in your vehicle's trunk
The shipper provides insurance, which is included in your shipping cost. Montway also provides contingent cargo insurance up to $250,000 if your trucker's policy fails to fully cover a valid claim.
After cost, survey respondents said company reputation, guaranteed pickup dates, and insurance coverage were the most important considerations for choosing an auto shipping company. Montway satisfies these requirements with its expedited shipping service and extra insurance coverage.
How To Ship With Montway Auto Transport
If you're wondering how to ship a car with Montway, simply use the online quote tool and input the following information:
- Departure and delivery locations (door-to-door shipments available only)
- Transport preference (open or enclosed)
- Vehicle info (year, make, model, and operability)
- Dates of shipping
- Urgency (as soon as possible, within two weeks, within 30 days, or more than 30 days)
Once you post your job, shippers will bid and you will be matched with the best offer. After you are matched with a car shipper, you then schedule a pickup date and location with your driver. At pickup, both you and the driver inspect your vehicle and sign a bill of lading. After the vehicle is delivered, you will inspect the vehicle again and sign the bill of lading if there are no damages.
Any order is fully refundable if you cancel before you are assigned a carrier. After you are assigned a carrier, you'll pay a minimum $199 cancellation fee.
Shipping a car across the country isn't as easy as mailing a package, and there are some things you should know to make it a smooth experience.
- Rates can change:Car shipping prices are based on supply and demand. If there aren't enough carriers available for your specific time and route, you may pay more to secure the shipment.
- Flexibility iskey:If you can be flexible with your pickup date, you can avoid paying for expedited shipping. You can also authorize a friend or family member to meet the carrier with your vehicle if you have hard dates.
- Plan for delays: A lone trucker usually drives an auto carrier and doesn't have other trailers ready to take over if something happens on the road. It's common to get your car a few days after the original time estimate in this industry.
Montway Auto Transport Reviews
Montway Auto Transport reviews are strong overall. The company is accredited by the Better Business Bureau (BBB) and holds an A+ rating from the group. Montway has a BBB customer review score of 4.5 out of 5.0 stars based on over 1,800 reviews. On Trustpilot, Montway has a customer review score of 4.4 based on over 900 reviews.
Montway Auto Transport is diligent in replying to both positive and negative reviews, responding to 62% of reviews overall. Additionally, this auto transport provider has top-notch services with 20.5% of reviewers explicitly mentioning that they recommended this company to others.
Below, we'll take a look at examples of positive and negative Montway Auto Transport reviews.
Satisfied Montway customers say the company provides timely deliveries and good customer communication. 17% of reviewers positively mentioned the customer service at Montway Auto Transport, to be exact.
"[Montway Auto Transport] was very communicative throughout the entire process and [took] the time to listen to my needs. They were able to pick up my car in two days, and she arrived in perfect condition."- Jeff via BBB
"Other companies gave cheaper prices but could not fulfill the requested date of transporting my car. In such short notice, Montway gave me [a] detailed and fixed price and was able to immediately schedule a [pickup] for [the] next day." - Marge C. via BBB
Not all customers have enjoyed timely delivery. Some Montway Auto Transport reviews also mention price hikes above the quoted cost and difficulty canceling a shipment. Many customers do not like the minimum $199 cancellation fee. It should be noted, that only 4% of reviews on the BBB website rated Montway Auto Transport 1 out of 5-stars.
"I placed an order to transport my car on Dec. 14. The car was supposed to transport within five business days. The car was not transported yet, and I received a call on Dec. 4 that I have to pay $200 extra than the agreed-upon amount if I still want the car to be transported." - Fadi A via BBB
"Arranged to have a vehicle transported multiple weeks in advance. Received my quote and waited and waited. Reached out to them multiple times and, finally, four days before my vehicle needed to be picked up, they called and advised the new price would be 60 percent higher than my quote." - Alan P. via Trustpilot
Our Take On Montway Auto Transport: 4.5 Stars
We gave Montway Auto Transport 4.5 out of 5.0 stars and named it the Best Overall car shipping company in 2021. Montway offers competitive pricing and an easy-to-use system. We believe the broker offers relatively low shipping rates anywhere in the U.S., and many positive Montway Auto Transport reviews support that finding.
| Motor1 Rating | 4.5 |
|---|---|
| Reputation | 4.5 |
| Cost | 4.5 |
| Services | 4.0 |
| Customer Experience | 4.5 |
Montway does not offer guaranteed pricing, and, as mentioned, some users have complained about the cancellation fee, but these are the only real drawbacks we've found in our research. Most customers are pleased with Montway's service and praise the high level of communication the company provides.
Other Recommendations For Car Shipping
Montway Auto Transport is a good place to look for cheap car shipping, but it's not the only place to look. uShip and Sherpa Auto Transport are two other auto shippers we recommend checking out.
uShip is a shipping marketplace where you can find a contractor to ship any vehicle to anywhere in the U.S. You can also ship overseas with uShip. Posting a job is simple, and uShip allows you to compare a broad range of shipping offers.
Known for its particularly great services, uShip holds an A+ rating from the BBB and has a customer review score of 4.4 out of 5.0 on Trustpilot. We named uShip the Best Car Shipping Marketplace because of its size and wide range of shipping options and destinations.
You can read more in our uShip review.
Unlike Montway Auto Transport and uShip, Sherpa Auto Transport offers locked-in pricing. This means that Sherpa guarantees quoted prices and will pay the difference if a shipper ends up charging more. The company's car shipping services are available in the continental U.S. but not Alaska and Hawaii.
Sherpa has a superb customer service reputation, with an A+ rating from the BBB and a near-perfect BBB customer review score of 4.9 out of 5.0 stars.
Read more in our complete Sherpa Auto Transport Review.
FAQ: Montway Auto Transport Reviews
Methodology
In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of car shipping companies to formulate rankings of the best transporters. Providers receive a score in each of the following categories, as well as an overall weighted score out of 5.0 stars.
- Reputation: Shippers with a history of strong business practices and endorsements from experts receive the highest scores in this category.
- Cost: Our research team reviews sample quotes for a variety of shipping routes, distances, and vehicles. Companies with lower prices and many discount opportunities receive the best scores.
- Services: This rating is based on types of auto transport services available, insurance coverage, and the ability to guarantee pick-up and dropoff dates.
- Customer Experience: We comb through customer reviews and perform our own shopper analysis to get a sense of the responsiveness and helpfulness of each car transporter.
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Source: https://www.motor1.com/reviews/485202/montway-auto-transport-reviews/
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